Privacy
Last updated 5 September 2026.
Key things to know
- We never sell your personal information, and we never share it with advertisers. There is no ad tech in dayfrom.
- We do measure how the app gets used, so we can tell what to fix. Section 2 says exactly what that means, including the part about screen recordings.
- The only cookies we set are the one that keeps you signed in and the one that remembers your language. Neither needs your consent, and neither follows you anywhere. Our usage measurement stores nothing on your device at all, which is why there is no cookie banner here.
- You can export everything, and you can delete everything.
1. Who holds your information
Brice Lechatellier (ABN 60 682 103 881), a sole trader in New South Wales, Australia, is the controller of the information described here.
2. What we collect
| What | Why |
|---|---|
| Your email address | To send you a sign-in code, and the recap emails you asked for |
| Your name, and what your family calls you | To sign the moments you post |
| Photos, videos, captions and comments | They are the product |
| Your children's names and birthdays | To file a moment under the right person and the right day |
| Your language | So the app and the emails arrive in it |
| What you do in the app | To see which parts get used, and what to fix |
| A recording of your screen while you use the app | To find where the app is confusing or broken |
| A diagnostic record written by our server | To find out what broke, and who it broke for |
There is no advertising identifier and no tracking pixel.
The last three rows are new, and they deserve more than a line in a table.
"What you do in the app" means the action, never its contents. We record that a moment was posted, not the caption on it. That a comment was written, not a word of it. That a search was run, not what was searched for. The list of actions we count is fixed and short, and there is nowhere in it for anything you typed.
"A recording of your screen" needs saying plainly, because it sounds worse than it is. The recording plays back the shape of the page and where you clicked. Every photo, every video and every piece of text is blanked out before the recording leaves your browser, so what plays back is the layout with grey boxes where your family is. We use it to find the places the app is confusing. Nobody watches your album.
"A diagnostic record" is a line our own code writes on the server while it works: a code was sent, an upload finished, a job failed with this error. It is written for us to read when something is wrong, and where you were signed in when it happened it names your account, so one person's problem can be followed from end to end. We do not strip these lines before they are stored. If something you typed was part of what went wrong, it can end up in one. We keep them because a fault we cannot see is a fault we cannot fix, and we treat them as your information, with the same rights over them as everything else here.
All three go to PostHog, in the supplier table below. None of them writes anything to your device.
3. Children
An account holder is an adult. The children in a journal are there because a parent put them there, and a parent gives us that information on their behalf.
In France, a child can act for themselves from 15. If a child in a journal asks us to give them access to, correct or delete their own information, we'll deal with them directly and tell the account holder we've done it.
4. Who else sees it
Only the people you invited. We use a small number of suppliers to run the service, and each of them is under a written agreement that lets them process your information for us and for nothing else.
| Supplier | What they do | Where it runs |
|---|---|---|
 Vercel |
Runs the app | Sydney |
 Neon |
Stores everything that isn't a file | Sydney |
 Cloudflare |
Stores your photos and videos | Asia-Pacific, with copies cached near you |
 Resend |
Sends the sign-in codes and recap emails | Tokyo |
 PostHog |
Measures how the app is used | United States |
5. Where it lives
In Sydney, mostly. The app and the database run in Australia, close to where most families using dayfrom live, because that is what makes the wall load quickly for them. Email is sent from Tokyo. The usage measurement described in section 2 is processed in the United States.
If you are in the European Union, this means your information leaves it. Each of the suppliers above is bound by the European Commission's standard contractual clauses, which is what permits that transfer. You can ask us for a copy of the ones that cover you.
6. How long we keep it
For as long as your account is open. After you close it: moments leave the app straight away, files are deleted from storage within 7 days, and backups age out within 30 days.
7. Your rights
You can get a copy of everything (Export, in settings), correct anything that's wrong, delete your account, and object to what we do with your information. Email us and we'll answer within 30 days.
If you're in the European Union you can complain to your local data protection authority. In France that's the CNIL. If you're in Australia, that's the Office of the Australian Information Commissioner.
8. Getting in touch
Email hello@dayfrom.com. It's the address our emails come from, and replying to any of them reaches the same place. A person reads it.